APA
Evans J. &. D. J., . (2000). Total Quality Management, Organization. : Thomson South westem.
Chicago
Evans J.R & Dean J.W, . 2000. Total Quality Management, Organization. : Thomson South westem.
Harvard
Evans J. &. D. J., . (2000). Total Quality Management, Organization. : Thomson South westem.
MLA
Evans J.R & Dean J.W, . Total Quality Management, Organization. : Thomson South westem. 2000.