APA
Lovelock C. a. o., . (2004). Services Marketing , People Technology, Strategy. New Delhi: Academic Faundation.
Chicago
Lovelock Christopher and other, . 2004. Services Marketing , People Technology, Strategy. New Delhi: Academic Faundation.
Harvard
Lovelock C. a. o., . (2004). Services Marketing , People Technology, Strategy. New Delhi: Academic Faundation.
MLA
Lovelock Christopher and other, . Services Marketing , People Technology, Strategy. New Delhi: Academic Faundation. 2004.