APA
Payne A., . (2003). The Essence of Services Marketing. New Delhi: PHI.
Chicago
Payne Adrian, . 2003. The Essence of Services Marketing. New Delhi: PHI.
Harvard
Payne A., . (2003). The Essence of Services Marketing. New Delhi: PHI.
MLA
Payne Adrian, . The Essence of Services Marketing. New Delhi: PHI. 2003.