APA
Hill Nigel & Alescand Jim, .Measuring Customer Satisfaction and loyalty. : Infinity Book.
Chicago
Hill Nigel & Alescand Jim, .Measuring Customer Satisfaction and loyalty. : Infinity Book.
Harvard
Hill Nigel & Alescand Jim, .Measuring Customer Satisfaction and loyalty. : Infinity Book.
MLA
Hill Nigel & Alescand Jim, .: Infinity Book. .