APA
Jankiraman B. a. G. R., . (2008). Total Quality Management. : PHI.
Chicago
Jankiraman B and Gopal R.K, . 2008. Total Quality Management. : PHI.
Harvard
Jankiraman B. a. G. R., . (2008). Total Quality Management. : PHI.
MLA
Jankiraman B and Gopal R.K, . Total Quality Management. : PHI. 2008.