APA
Foster T. R., . (2003). 101 Ways to Boost Customer Satisfaction. : Kogan.
Chicago
Foster Temothy R.U, . 2003. 101 Ways to Boost Customer Satisfaction. : Kogan.
Harvard
Foster T. R., . (2003). 101 Ways to Boost Customer Satisfaction. : Kogan.
MLA
Foster Temothy R.U, . 101 Ways to Boost Customer Satisfaction. : Kogan. 2003.