APA
Foster T. R., . (2003). 101 Ways to Boost Customer Safisfaction. : kogan.
Chicago
Foster Temothy R.V, . 2003. 101 Ways to Boost Customer Safisfaction. : kogan.
Harvard
Foster T. R., . (2003). 101 Ways to Boost Customer Safisfaction. : kogan.
MLA
Foster Temothy R.V, . 101 Ways to Boost Customer Safisfaction. : kogan. 2003.