00408nam a22001697a 4500 20160615094721.0 160615b xxu||||| |||| 00| 0 eng d 81-7992-000-3 eng 7657 Dunckel, Jacaudine & Taylor, Brian 1949 Keeping Customers Happy Jaico Books 2002 179 Management 241 BK 2733 2732 0 0 0 0 LIFE SKILL JRU JRU SHELF-102-I 2016-06-15 95.00 0 658.812 7657 2016-06-15 00:00:00 2016-06-15 BK 0 0 0 0 LIFE SKILL JRU JRU SHELF-102-I 2016-06-15 95.00 0 658.812 7658 2016-06-15 00:00:00 2016-06-15 BK