| 000 | 00425nam a22001697a 4500 | ||
|---|---|---|---|
| 005 | 20160530111322.0 | ||
| 008 | 160530b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a81-203-7809-4 | ||
| 041 | _aeng | ||
| 082 | _b6016 | ||
| 100 |
_aGosney, John W & Bochm, Thomas P _91481 |
||
| 245 | _aCustomer Rleationship Mgt. Essentials | ||
| 260 |
_aNew Delhi _bPHI, _c2001 |
||
| 300 | _a225 | ||
| 650 |
_aManagement _9241 |
||
| 942 | _cBK | ||
| 999 |
_c2120 _d2119 |
||