| 000 | 00422nam a22001697a 4500 | ||
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| 005 | 20160531111337.0 | ||
| 008 | 160531b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a81-203-1809-9 | ||
| 041 | _aeng | ||
| 082 | _b6285 | ||
| 100 |
_aGosney, John W & other _91576 |
||
| 245 | _aCustomer Relationship Management Essentials | ||
| 260 |
_aNew Delhi _bPHI, _c2001 |
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| 300 | _a225 | ||
| 650 |
_aManagement _9241 |
||
| 942 | _cBK | ||
| 999 |
_c2226 _d2225 |
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