000 00430nam a22001697a 4500
005 20160617164103.0
008 160617b xxu||||| |||| 00| 0 eng d
020 _a81-7808-440-6
041 _aeng
082 _b8040
100 _aBurnett. Ken
_92154
245 _aThe hand book of key customer relationship Management
260 _aDelhi
_bPearson Education
_c2001
300 _a375
650 _aManagement
_9241
942 _cBK
999 _c3009
_d3008