| 000 | 00420nam a22001697a 4500 | ||
|---|---|---|---|
| 005 | 20160618092930.0 | ||
| 008 | 160618b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a81-203-1803-9 | ||
| 041 | _aeng | ||
| 082 | _b8058 | ||
| 100 |
_aGosney, John W and Bochm, thomas P _92168 |
||
| 245 | _aCustomer Relationship Management Essentials | ||
| 260 |
_bPHI _c2001 |
||
| 300 | _a225 | ||
| 650 |
_aManagement _9241 |
||
| 942 | _cBK | ||
| 999 |
_c3027 _d3026 |
||