000 00383nam a22001697a 4500
005 20180223141246.0
008 160621b xxu||||| |||| 00| 0 eng d
020 _a978-81-203-3694-0
041 _aeng
082 _b8785
_a327
100 _aSrinivasan, R
_91419
245 _aServices Marketing
260 _bPHI
_c2009
300 _a262
650 _aManagement
_9241
942 _cBK
999 _c3417
_d3416