| 000 | 00414nam a22001697a 4500 | ||
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| 005 | 20160623100635.0 | ||
| 008 | 160623b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a981-240-603-4 | ||
| 041 | _aeng | ||
| 082 | _b9069 | ||
| 100 |
_aHoffman, K Douglas and Bateson, John E.G. _92549 |
||
| 245 | _aEssentials of Services Marketing | ||
| 260 | _bThomson | ||
| 300 | _a556 | ||
| 650 |
_aManagement _9241 |
||
| 942 | _cBK | ||
| 999 |
_c3627 _d3626 |
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